Grievance Redressal & Refund Policy

We are committed to providing a transparent and efficient grievance redressal mechanism in accordance with *RBI guidelines and payment gateway norms*.

Failed Transactions

In case a transaction fails but the amount has been debited from the customer’s account, the amount shall be refunded to the original mode of payment or the transaction may be re-attempted, as applicable, within the timelines prescribed by our payment gateway partners.

Refund Process

Refunds, if applicable, shall be processed within 7 working days, subject to bank and payment gateway processing timelines.

Grievance Redressal Contact

For any complaints or grievances, customers may write to us at:

1. • Grievance Redressal Email:grievance@kritarthtechnologies.com

Turnaround Time (TAT)

All grievances will be acknowledged and resolved within 7 (seven) working days from the date of receipt.

Payment Security

All payments made on this website are processed through secure and authorized payment gateway partners. We do not store or process any card or sensitive payment information on our servers.

Payment Security

All payments made on this website are processed through secure and authorized payment gateway partners. We do not store or process any card or sensitive payment information on our servers.

Contact Us

For questions or clarifications regarding these Terms, contact us at:

1. • Email: support@kritarthtechnologies.com
2. • Number: +91 77459 12463
3. • Address: Opposite Govt. Degree College Park , Prithvipur, Niwari, Madhya Pradesh, 472336