Privacy Policy

Kritarth Technologies Private Limited ("Company", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, including but not limited to software development, invoicing tools, and related platforms (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information when you interact with our Services:

A. Personal Information

1. • Full name
2. • Email address
3. • Phone number
4. • Postal address
5. • PAN, Aadhaar, or government-issued ID (for KYC)
6. • Bank account details.
7. • GST number (for invoicing purposes)
8. • Business details and contact person(s)
9. • Login credentials and user profile data

B. Non-Personal Information

1. • Browser type and version
2. • Device information (IP address, OS, MAC address)
3. • Usage data (page views, clicks, time spent, etc.)
4. • Cookies and tracking technologies

C. Payment & Transactional Information

1. • Payment method and transaction details
2. • UPI IDs, NEFT/IMPS/RTGS details
3. • Invoices generated, paid, or pending

2. How We Use Your Information

We use your information for the following purposes:

1. • To comply with financial regulations (RBI, FIU, etc.)
2. • For identity verification (KYC/AML compliance)
3. • To send service-related notifications and updates
4. • For analytics, monitoring, and improving our services
5. • For legal and accounting purposes
6. • To detect and prevent fraud, abuse, or unauthorized access

3. Legal Basis for Processing

We process your personal information under the following legal bases:

1. • Consent – When you voluntarily provide data or opt in to communications
2. • Legal Obligation – For regulatory compliance and audits
3. • Legitimate Interest – To improve service delivery, prevent fraud, and perform analytics

4. Sharing of Information

We may share your data with:

1. • Regulatory bodies: RBI, FIU, GSTN, and income tax authorities
2. • Payment processors & banks: For settlement of transactions
3. • Third-party vendors: For hosting, customer support, SMS/email services, and analytics
4. • Software partners or contractors: For development and service maintenance
5. • Auditors, consultants, and legal advisors: For compliance and dispute resolution
6. • Law enforcement agencies:* As required under applicable laws

We ensure all partners adhere to appropriate confidentiality and data protection obligations.

5. Data Retention

We retain your data:

1. • For as long as necessary to fulfill the purposes outlined in this policy
2. • As required under applicable financial, tax, and regulatory obligations (generally 5–10 years)
3. • Until you request deletion, unless such deletion is restricted by law

6. Cookies and Tracking

We use cookies and similar technologies to:

1. • Maintain your session
2. • Analyze usage patterns
3. • Improve user experience

You can disable cookies via your browser settings, but some services may not function correctly.

7. Data Security

We implement appropriate security measures to protect your personal data:

1. • AES-256 or similar encryption for sensitive data
2. • HTTPS/SSL for secure data transmission
3. • Access controls and role-based permissions
4. • Regular audits and penetration testing
5. • Secure data storage using reputed third-party cloud providers

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

1. • Access, correct, or delete your data
2. • Withdraw consent at any time
3. • Object to processing
4. • Request data portability
5. • File a complaint with a data protection authority

To exercise your rights, email us at support@kritarthtechnologies.com

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you via email or through the platform if material changes are made. Continued use of the Services constitutes your agreement to the updated policy.

11. Contact Us

For questions, concerns, or data-related requests, please contact:

Kritarth Technologies Private Limited

WARD NO 2 , PRITHVIPUR, NIWARI,MADHYA PRADESH

Email: support@kritarthtechnologies.com

Website: https://kritarthtechnologies.com